Privacy Policy
Effective Date: Feb 16, 2025 Last Updated: May 23, 2026Digitaltouchology ("we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our mobile application, or interact with our on-site digital safety screens (collectively, the "Platform").
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked with a specific individual ("Personal Data"). The types of information we collect depend on how you interact with our Platform:
A. Information Collected from On-Site Workers & Personnel
To maintain an auditable chain of command and ensure regulatory compliance on construction sites, the Platform collects:
- Identification Data: Full name, employee/contractor ID, job title, company/employer name, and squad assignment.
- Biometric & Verification Data: Physical digital signatures captured via touchscreens or mobile devices to verify daily briefings and safety video compliance.
- Activity & Audit Logs: Precise time-stamps of when you signed off on a briefing, viewed a safety video, or modified an item on the interactive dashboard.
B. Information Collected from Administrators & Site Engineers
- Account Information: Name, corporate email address, phone number, login credentials, and profile details.
- Project Content: Site maps, blueprints, construction plans, certificates, annotations, and comments uploaded to custom whiteboards.
C. Information Collected Automatically from Website Visitors
- Usage & Device Data: IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
- Cookies and Tracking: We use essential cookies to maintain secure sessions and analytical cookies to optimize website performance.
2. How We Use Your Information
We use the collected data for strict operational, safety, and legal compliance purposes, including:
- Maintaining Site Accountability: Generating the legally auditable logs required to prove that workers were briefed on daily tasks and completed mandatory safety videos.
- Platform Synchronization: Ensuring real-time data updates sync reliably between field touchscreens, mobile apps, and the office web portal.
- Service Improvement: Monitoring system diagnostics, fixing bugs, and improving the offline-first performance of our hardware and software.
- Security & Fraud Prevention: Verifying user identities, protecting against unauthorized edits to site safety data, and ensuring network security.
3. Legal Basis for Processing
If you are located in the European Economic Area (EEA), the UK, or similar jurisdictions, our legal basis for processing your data depends on the context:
- Performance of a Contract: Managing subscription accounts for construction firms.
- Legal Obligation: Maintaining safety compliance records required by global workplace health and safety laws (e.g., OSHA, HSE regulations).
- Legitimate Interests: Securing our platform, preventing fraud, and optimizing user workflows.
4. How We Share Your Information
We do not sell your personal data. We only share information under the following strict conditions:
- With Your Employer/Project Owner: All audit logs, signatures, and dashboard modifications are fully accessible to the designated site managers, safety officers, and company administrators managing your specific construction project.
- With Trusted Service Providers: We share data with third-party vendors who provide essential infrastructure (such as secure cloud hosting and database backup services) under strict confidentiality agreements.
- For Legal and Regulatory Compliance: We may disclose data if required by law, subpoena, or government workplace safety inspectors conducting a compliance audit.
5. Data Security and Offline Caching
Given the high-stakes environment of construction compliance, security is a core pillar of our platform:
- Data in Transit and at Rest: All data is encrypted using industry-standard protocols (AES-256 and TLS/SSL) during transmission and storage.
- Offline-First Security: When internet connectivity drops on-site, digital signatures and logs are stored securely in encrypted local hardware caches on the touchscreen device and are wiped instantly upon a successful cloud synchronization.
6. Data Retention
We retain your Personal Data only as long as necessary to fulfill the purposes outlined in this policy, or as mandated by regional construction industry compliance laws, which frequently require safety and briefing logs to be archived for several years following project completion.
7. Your Privacy Rights
Depending on your geographical location (such as under GDPR, CCPA, or regional equivalents), you may have the following rights regarding your personal data:
- Access & Portability: Request a digital copy of the information we hold about you.
- Correction: Request that we fix inaccurate or incomplete data.
- Deletion: Request that we erase your data, subject to legal or contractual retention requirements.
- Restriction of Processing: Object to or limit how your data is processed.
To exercise these rights, please contact your employer's site administrator or contact us directly using the details below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our operational features or legal obligations. We will notify users of any material updates by posting the new policy on this page with a revised "Effective Date."
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact our Data Protection Office:
- Email: web@digitaltouchology.com
- Address: Digitaltouchology Headquarters